Last Updated: 31st Mar 2025
1. Introduction
This Cancellation & Refund Policy explains the procedures and conditions under which you may cancel your subscription or request a refund for our digital and hosting services provided by Hari Om Web (“Company”, “we”, “us”, or “our”). By purchasing our services, you agree to the terms set forth in this policy.
2. Cancellation Policy
- Digital Services:
- All digital products and services (such as digital downloads, software access, or online services) are provided immediately upon purchase.
- As digital products cannot be returned, cancellation requests will not result in a refund once the service is accessed or the digital content is delivered.
- Hosting Services:
- Hosting services are provided on a subscription basis and are billed in advance.
- Cancellation requests must be submitted in writing to hello@hariomweb.org.
- Cancellation of hosting services does not automatically qualify for a refund unless there is a verifiable service failure that cannot be remedied within a reasonable time frame.
3. Refund Policy
- Digital Services:
- Due to the nature of digital content, all sales are final.
- In the event of technical issues or defects, our sole remedy is to provide technical support or service correction rather than a refund.
- Hosting Services:
- Refunds for hosting services are strictly limited.
- Should there be a material service failure on our part, a refund may be considered at the sole discretion of the Company, subject to verification and a reasonable timeframe for remediation.
4. Process for Cancellation & Refund Requests
- Submission:
- To request a cancellation or refund, please email our support team at hello@hariomweb.org with your account details and a description of the issue.
- Review:
- Our team will review your request and determine if it qualifies under the terms of this policy.
- Response:
- We will notify you via email regarding the outcome of your request.
- If approved, refunds for hosting services (if applicable) will be processed through the original method of payment.
5. Changes to the Cancellation & Refund Policy
We reserve the right to modify or update this policy at any time. Any changes will be effective immediately upon posting an updated version on our website.
6. Contact Information
For questions or concerns regarding this Cancellation & Refund Policy, please contact:
- Email: hello@hariomweb.org
- Contact Page: https://hariomweb.org/contact-us/